Customer Intelligence
Customer engagement
Meet shoppers on WhatsApp, Instagram, Facebook and Telegram. Answer questions, capture leads, and turn conversations into opportunity.
SolutionsCustomer Intelligence · Growth Intelligence
Built for the workof growing a store.
Stores. D2C. Chains. Same system.
Who it's for
Stores. Brands. Chains.
RetailAd tap → reply
Stores
The floor and the inbox, in one system.
Growing stores use TrueVortex to answer Click-to-WhatsApp ads, Instagram DMs and after-hours questions — and to take the next growth action when commerce data is connected.
DirectOwn the relationship
D2C brands
Own the relationship.
D2C brands use TrueVortex to own the customer conversation and turn connected commerce data into the next action — not a stack of chat tools and dashboards.
Multi-location84 reachable · re-engage
ActRetail chains
Every location, one picture.
Retail chains and franchise groups use TrueVortex across locations — conversations on WhatsApp, Instagram, Facebook and Telegram, plus business health, leaks and re-engagement.
What you can do
The jobs.
Customer Intelligence
Customer support
Reply to everyday questions — prices, hours, availability — and hand off to your team when a conversation needs a person.
Customer Intelligence
Cart recovery
Answer buying questions and nudge abandoned carts so shoppers can finish the order they started.
Growth Intelligence
Re-engagement
Find customers who have stopped purchasing, see who is reachable, and act on connected messaging channels.
Growth Intelligence
New customers
Set acquisition as a goal. Growth Intelligence looks for where you can win more of the right customers.
Growth Intelligence
The next growth action
Understand what's happening, find where growth is leaking, and take action — not another dashboard to interpret.
Use Cases
One system.
Always on · Always watching
Your store. One clear next step.
TrueVortex connects your channels and store, monitors growth signals, and delivers prioritized actions — so you never wonder what to do next.
Latest action · WhatsApp
Win back 128 abandoned carts with a personalized nudge.
+18% recovered revenue expectedApprove
Get Discovered
Show up when shoppers search and browse — across marketplaces, social, and the web.
Build Trust
Grow reviews and ratings, respond faster, and turn social proof into sales.
Win Customers
Turn browsers, DMs, and carts into orders with instant, personalized engagement.
Drive Repeat Revenue
Bring shoppers back with timely offers, win-backs, and loyalty follow-ups.
Grow smarterCustomer Intelligence · Growth Intelligence
Now make it grow smarter
Questions? hello@truevortex.ai