Pricing
Simple pricing. Chatbots live now.
Starter is free and includes 1M tokens a month. Lite, Pro, and Growth include 10M, 25M, and 75M tokens a month. Custom allowances are set with sales. The monthly token limit is the same on yearly billing. Prices in USD or INR — switch anytime.
Starter
Independent shops launching a first chatbot — free.
$0/month
Free forever
1M tokens / month
- 1 channel per account
- Up to 100 conversations / month
- Click-to-WhatsApp ad replies
Lite
More channels and conversations than Starter.
$500/year
Save $100/yr (17%)
$42/mo billed annually
10M tokens / month
- Up to 3 channels per account
- Up to 2,000 conversations / month
- Click-to-WhatsApp ad replies
- Multi-channel shared inbox
Most Popular
Pro
Growing stores running WhatsApp ads and more channels.
$1,000/year
Save $200/yr (17%)
$83/mo billed annually
25M tokens / month
- Up to 3 channels per account
- Up to 5,000 conversations / month
- Multi-channel shared inbox
- Email support
Growth
Retail chains and D2C brands that need intelligence plus action.
$3,000/year
Save $600/yr (17%)
$250/mo billed annually
75M tokens / month
- Unlimited channels
- Unlimited conversations
- Multi-channel shared inbox
- Growth Intelligence
- Priority support
Custom
For high-volume and multi-brand businesses.
Custom
Tailored to your volume
Tokens set based on your needs
- Everything in Growth
- Catalog Manager
- Analytics & Insights
- Dedicated success manager
- Custom integrations
- Onboarding & SLA
- TrueVortex is a growth operating system for retail and ecommerce. It brings customer conversations, business data and growth intelligence together so you can understand what's happening, find opportunities and take action. Customer Intelligence turns every conversation into an opportunity. Growth Intelligence helps you know what's happening in the business and what to do next. Your business is growing — TrueVortex helps it grow smarter.
- TrueVortex is for retail and ecommerce — stores, D2C brands and chains. Everyone uses the same system: Customer Intelligence for conversations on WhatsApp, Instagram, Facebook and Telegram (including Click-to-WhatsApp ads), and Growth Intelligence for business health, leaks and the next action.
- Yes. Customer Intelligence is live today: reply to Click-to-WhatsApp ads and DMs, answer stock and order questions, and recover carts. Growth Intelligence is there when you want the next action from connected data — not a requirement to launch.
- No. The operating system is how the product is built, not a minimum company size. Stores, D2C brands and chains use the same system. You can go live on a channel first, and connect Growth Intelligence when you want the next action from your data.
- Yes. Click-to-WhatsApp ads open a chat from the ad creative. The chatbot answers with that product's stock, price and a path to buy so the paid tap does not go cold. See the WhatsApp chatbot page for the Click-to-WhatsApp playbook.
- Retail businesses already generate data across commerce systems, customer conversations and other tools. The problem isn't a lack of data. The problem is connecting it to decisions and actions. TrueVortex helps you engage every conversation and understand the business well enough to find opportunities and act — instead of assembling reports by hand.
- Customer Intelligence is how TrueVortex turns every customer conversation into an opportunity. It includes AI customer conversations, support, product discovery, lead capture and automated responses across WhatsApp, Instagram, Facebook and Telegram — with a smooth handoff to your team when a conversation needs a person.
- Growth Intelligence helps you know what's happening in your business, find where you're losing growth, and take action. You set a growth configuration — such as new customers or re-engagement — and Intelligence works toward those goals. Analytics tells you what happened. Growth Intelligence helps you understand what matters, what opportunity exists, and what to do next.
- They run the same loop in one operating system: Connect, Understand, Find, Act and Learn. Customer Intelligence engages shoppers on the channels they already use. Growth Intelligence uses connected commerce, conversation and business data to show health, surface opportunities and turn insight into action — including re-engaging lapsed customers on those same channels.
- Yes. You set a growth configuration — such as new customers or re-engagement — and Growth Intelligence works toward those goals. You tell it what growth means for your business. It then understands, finds and acts against that configuration, instead of serving a generic report for everyone.
- No. Dashboards and reports stop at the number. Growth Intelligence connects business data to decisions and actions. It is not accounting, payments, POS, ERP, or a generic BI tool. The point is to understand what matters, find the opportunity, and take the next step.
- No. Connect the systems your business already uses — commerce, customer conversations, business data and other connected sources. Growth Intelligence gets clearer as those connections are in place. It does not automatically access every system.
- AI chatbots are the live conversation layer inside Customer Intelligence — not a separate product. They engage shoppers across WhatsApp, Instagram, Facebook and Telegram: answering product and order questions, capturing and qualifying leads, recovering abandoned carts, and following up with quiet customers, with a seamless handoff to your team.
- Shoppers can start a conversation on WhatsApp, Instagram, Facebook or Telegram, and every chat lands in one shared inbox with full context. A website chat widget is not available yet.
- The chatbot answers the questions that block checkout — sizing, shipping, returns — in real time, sends personalized cart nudges on WhatsApp and Messenger, and captures an opt-in when a shopper isn't ready to buy. High-value carts are routed to your team to close, with the full conversation attached.
- Yes. Trained on your catalog and policies, the chatbot resolves order tracking, returns and exchanges, shipping and delivery, and product or fit questions instantly — deflecting routine support volume while escalating complex cases to a human.
- The AI resolves the routine majority of conversations automatically and escalates complex, high-value or sensitive chats to your team. Agents pick up with the entire conversation history in view, so nothing gets re-explained.
- A live chat widget waits on your website. A help desk works business hours and one channel at a time. Analytics tells you what happened. TrueVortex is a growth operating system: Customer Intelligence engages shoppers on WhatsApp, Instagram, Facebook and Telegram, and Growth Intelligence helps you understand the business and act on what those conversations and connected systems reveal.
- No. TrueVortex is no-code. Connect your channels and the systems your business already uses, train an assistant on your products, policies and FAQs, and set a growth configuration — no developers or complex flows required.
- The chatbots reply naturally in multiple languages, automatically matching each shopper's language — so you can engage customers across markets without maintaining separate scripts.
- TrueVortex uses encryption at rest and in transit, role-based access controls, and secure API connections to your channels and store. Your data is never sold or shared with third parties.
- Starter is free for a first channel and includes 1M tokens a month — sign up and you start there. Lite is ₹5,000/month or ₹50,000/year (or $50/$500) for up to 3 channels, 2,000 conversations, and 10M tokens a month. Pro includes 25M tokens a month. Growth includes 75M tokens a month and Growth Intelligence. Custom token allowances are set with sales. The monthly token limit is the same on yearly billing. Prices are shown in USD or INR — switch anytime. For Lite, Pro, Growth, or a custom allowance, reach us on the contact page.
Grow smarterCustomer Intelligence · Growth Intelligence
Now make it grow smarter
Questions? hello@truevortex.ai