Engage every customer, on every channel
TrueVortex AI chatbots reply to your customers on WhatsApp, Instagram, Facebook and Telegram — answering questions, capturing leads and recovering carts 24/7, so no conversation ever goes cold.
Jordan Blake
WhatsApp · online
9:12 AM
Hey Jordan! 👋 Yes — there's a free HIIT session Thursday 6 PM or Saturday 9 AM. Want me to reserve a spot?
9:12 AM
9:13 AM
Awesome — locking that in for you now 💫
9:13 AM
Trial class booked
Reminder scheduled · bring water 💧 · 9:13 AM
9:14 AM
You're all set, Jordan. See you Thursday! 💪
9:14 AM
Phase 1 · Live Now
AI Chatbots That Engage Every Customer
Meet shoppers where they already chat. TrueVortex AI chatbots reply instantly across WhatsApp, Instagram, Facebook, and Telegram — answering questions, capturing leads, and recovering carts around the clock.
Reply instantly, 24/7
Answer every message in seconds — even after hours — so no enquiry ever goes cold.
Capture every lead
Qualify visitors, collect their details, and never lose a customer to a slow reply again.
Recover carts & drive sales
Answer buying questions, nudge abandoned carts, and turn conversations into orders.
Re-engage quiet customers
Follow up, share offers, and bring dormant shoppers back automatically.
One shared inbox
WhatsApp, Instagram, Facebook, and Telegram in a single place — nothing slips through.
Seamless human handoff
The chatbot handles routine chats and passes complex ones straight to your team.
Built for Retail & Ecommerce Brands
Wherever your customers discover and message you — TrueVortex engages them instantly and turns conversations into revenue.
Most Businesses Are Losing Customers In Their Inbox
Every unanswered message is a customer who books with someone else. Keeping up across every channel, all day, is impossible by hand.
Slow replies lose customers
Shoppers expect an answer in minutes. Reply late and they buy from whoever responds first.
Messages scattered everywhere
WhatsApp, Instagram, Facebook, Telegram — enquiries pile up across apps you can't watch all day.
After-hours enquiries go cold
Customers message at night and on weekends. If no one replies, the lead is gone by morning.
The same questions, all day
Prices, hours, availability — answering the same messages by hand eats time you don't have.
Leads slip through the cracks
Busy periods mean missed DMs and forgotten follow-ups — and revenue you never even see.
No time to follow up
Interested customers who don't book right away rarely hear from you again.
Sales lost to back-and-forth
Endless “is this in stock?” and “when will it ship?” threads stall checkout and frustrate shoppers.
You shouldn't lose customers just because you were busy running your business.
How It Works
Live In Minutes, Engaging 24/7
Connect your channels, train your chatbot, and let it handle customer conversations.
Connect Your Channels
Link the channels your customers already message you on — in minutes.
Train Your AI Chatbot
Teach it your store once. It answers like your best sales associate.
Engage Customers Automatically
The chatbot replies instantly, captures leads and recovers carts 24/7.
Hand Off And Grow
Complex chats go to your team, and every conversation lives in one inbox.
Features
A Complete AI Chatbot Platform
Everything you need to engage customers, capture leads and recover more carts — across every channel, without the busywork.
Trained On Your Store
The chatbot answers using your products, prices, shipping and return policies — accurately, every time.
No-Code Setup
Go live in minutes. No developers, no complex flows to build — just connect and train.
Speaks Your Customers' Language
Replies naturally in multiple languages, automatically matching each customer.
Store & Tool Integrations
Connect your store, catalog and CRM so orders, carts and leads sync where you work.
Broadcasts & Campaigns
Send offers, restock alerts and updates across every channel to bring shoppers back.
Analytics & Insights
See what customers ask, where sales come from, and how many conversations convert.
Most Tools Show Data. TrueVortex Shows What To Do Next.
TrueVortex tells business owners exactly what to do next to grow.
Traditional Tools
- Dashboards
- Reports
- Metrics
- Manual work
TrueVortex
- Growth opportunities
- Recommended actions
- WhatsApp delivery
- Assisted execution
Use Cases
One Growth System. Every Retail & Ecommerce Brand.
Whether you sell fashion, beauty, electronics, or groceries — online or across stores — TrueVortex engages customers and tells you what to do next to grow.
Your store. One clear next step.
TrueVortex connects your channels and store, monitors growth signals, and delivers prioritized actions — so you never wonder what to do next.
Win back 128 abandoned carts with a personalized nudge.
Get Discovered
Show up when shoppers search and browse — across marketplaces, social, and the web.
Build Trust
Grow reviews and ratings, respond faster, and turn social proof into sales.
Win Customers
Turn browsers, DMs, and carts into orders with instant, personalized engagement.
Drive Repeat Revenue
Bring shoppers back with timely offers, win-backs, and loyalty follow-ups.
Next: Your Retail Growth Operator
Engaging customers is just the beginning. In Phase 2, TrueVortex becomes your Retail Growth Operating System — continuously analyzing your traffic, conversion, cart, and retention signals, then telling you exactly what to do next to grow revenue and executing it for you.
Operate growth from one system. Know exactly what to do next.
Frequently Asked Questions
Answers about TrueVortex AI chatbots, multi-channel customer engagement, and our retail and ecommerce roadmap.
- TrueVortex AI chatbots are available now (Phase 1). They engage shoppers across WhatsApp, Instagram, Facebook, and Telegram — answering product and order questions instantly, capturing and qualifying leads, recovering abandoned carts, and re-engaging quiet customers 24/7, with seamless handoff to your team. They're live at chatbots.truevortex.ai.
- Shoppers can start a conversation on WhatsApp, Instagram, Facebook, or Telegram, and every chat lands in one shared inbox with full context. A website chat widget is not available yet.
- TrueVortex is an AI Growth Operator for retail and ecommerce. Phase 1 (live now) is multi-channel AI chatbots that engage every customer. Phase 2 is a Retail Growth Operating System that monitors traffic, conversion, cart, and retention signals, recommends prioritized growth actions, and helps execute them — so you always know what to do next to grow revenue.
- TrueVortex is built for retail and ecommerce brands — direct-to-consumer stores, multi-location and franchise retail, fashion, beauty, electronics, home, and specialty retailers, marketplaces, and subscription brands that want to engage customers and grow revenue.
- TrueVortex solves slow replies, missed DMs, abandoned carts, scattered channels, repetitive support questions, and no time to follow up. Phase 1 chatbots answer every shopper instantly across channels; Phase 2 turns growth signals into prioritized actions you can approve and execute.
- The chatbot answers the questions that block checkout — sizing, shipping, returns — in real time, sends personalized cart nudges on WhatsApp and Messenger, and captures an opt-in when a shopper isn't ready to buy. High-value carts are routed to your team to close, with the full conversation attached.
- Yes. Trained on your catalog and policies, the chatbot resolves order tracking, returns and exchanges, shipping and delivery, and product or fit questions instantly — deflecting routine support volume while escalating complex cases to a human.
- The AI resolves the routine majority of conversations automatically and escalates complex, high-value, or sensitive chats to your team in one click. Agents pick up with the entire conversation history in view, so nothing gets re-explained.
- A live chat widget waits on your website; a help desk works business hours and one channel at a time. TrueVortex proactively engages shoppers on the channels they already use — WhatsApp, Instagram, Facebook, and Telegram — 24/7, in one unified inbox that scales with traffic instead of headcount.
- No. TrueVortex is no-code. Connect your channels, train an assistant on your products, policies, and FAQs, and go live in minutes — no developers or complex flows required.
- The chatbots reply naturally in multiple languages, automatically matching each shopper's language — so you can engage customers across markets without maintaining separate scripts.
- Phase 2 is a unified system that helps retailers plan, execute, and measure growth — customer intelligence, promotions, next-best growth actions, and revenue analytics — from one platform instead of agencies, spreadsheets, and disconnected tools. It focuses on revenue outcomes: conversion, retention, promotion ROI, and lifetime value.
- TrueVortex uses encryption at rest and in transit, role-based access controls, and secure API connections to your channels and store. Your data is never sold or shared with third parties.
- Start free with the Starter plan and scale as you grow — pricing is shown in USD or INR and you can switch anytime. The chatbots are live now at chatbots.truevortex.ai; the full Retail Growth Operating System is rolling out in Phase 2.
Never Miss Another Customer Message
TrueVortex AI chatbots engage every customer across WhatsApp, Instagram, Facebook and Telegram — answering instantly, capturing leads and recovering carts 24/7, with a smooth handoff to your team whenever it matters.
- Reply to every customer in seconds — on WhatsApp, Instagram, Facebook and Telegram.
- Turn questions and carts into completed orders, day and night.
- Capture and qualify every lead automatically — nothing slips away.
It's live now at chatbots.truevortex.ai.
Questions? hello@truevortex.ai
Daniel Rivera
Instagram · active now
6:41 PM
Hi! Yes, we handle AC repairs 🛠️ A technician is free tomorrow between 10 AM–12 PM. Want me to book a visit?
6:41 PM
6:42 PM
Service request logged
Assigned to your team · 6:42 PM
Done! A technician is booked for tomorrow morning and our team will confirm shortly. 🔧
6:42 PM